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How many days you need to install the equipment?
3-4 days if installation and training are available.
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How many staff abroad you sent to install the equipment?
Typically 1-2 people.
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You have sales target finished amount requirement to the distributor?
1 million dollars.
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Can I transfer the money to you then you pay to other supplier?
No, we cannot transfer funds directly between us. Transactions must be processed through a foreign trade company.
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When will you leave your factory and to have your spring festival holidays?
The Spring Festival holiday is observed according to the domestic holiday schedule in China, and the holiday period is not included in the delivery time.
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Can the equipment be installed under hot weather?
Ok.
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Can Your products be installed under the cold weather?
Ok.
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Do You have office in shanghai or guangzhou that i can visit?
Our headquarters is located in Suzhou, Jiangsu Province.
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Can you send your staff to install the equipment for us?
We can arrange for personnel to provide installation and training services. When coordinating business matters, please specify your requirements. Our side will provide equipment and travel expense estimates.
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Can I only buy some spare parts from you?
Certainly, all logistics costs incurred will be reported based on actual expenses.
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Will you will attend the fair to show your products?
Yes, currently only participating in domestic industry exhibitions and hotel conferences in China.
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Can you send your equipment to my warehouse in guangzhou?
Tolerable.
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How long it takes you to provide the designing options for us?
It takes 1-2 days to design the plan after you understand your device requirements.
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What is your products standardization?
VDA19.1 and ISO16232.2018.
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How do you pack the equipment?
Standard export packaging boxes.
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Can you can design the equipment according to our size?
Certainly, our equipment is custom-sized to meet customer requirements.
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How many years have your company made this kind of equipment?
We started doing this in 2017.
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Which certificate do you have for your equipment?
GB/T19001-2016/ISO 9001:2015 EU CE Certification
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How many staffs do you have in your factory?
23 people.
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How can I to be your agent in my country?
We are open to collaboration and have independent offices and laboratories in our home country, which can accommodate our company's equipment placement and display requirements.
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Do you have any agent in our country?
Not yet. We all operate on a direct sales model.
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Do you have any real project pictures of the equipment?
Yes, many. You can provide your email address, and I will send you some information via email.
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How far is your factory from the city hotel?
About 3 kilometers.
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How far is your factory from the airport?
Located 160 kilometers from Shanghai Pudong International Airport, 110 kilometers from Shanghai Hongqiao Airport, and 20 kilometers from Wuxi Shuofang Airport.
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How long it will take from guangzhou to your factory?
It takes 2 hours by plane and 7 hours by high-speed train.
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Where is your factory located?
No.225, Huajin Road, Tong'an Town, Huqiu District, Suzhou City, Jiangsu Province.
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Do you provide free spare parts?
Ok.
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What is the age range for your products?
It is typically used by laboratory testing personnel in factories.
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Do you have detailed and professional installation manual?
Includes an English installation manual and installation video.
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If OEM is acceptable?
Yes, we need to understand your requirements as well as the product dimensions, weight, and other specifications.
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Do you provide sample? Free or charge?
Our complete equipment cannot provide samples. We can send you some usage instructions and videos via email for reference.
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What is your term of payment?
Upon confirmation of the purchase contract, we require a 50% advance payment, with the full amount due before shipment.
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What is your MOQ?
You can order one set.
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Are you a trading company or a manufacturer?
We are a manufacturer.
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How long is your delivery time?
Customized to your needs, usually 1-2 months.
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How many production lines in your factory?
Our equipment is primarily assembled manually, and we will increase the workforce based on market demand.
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What is the size of the washing machine tank?
We offer two standard tank sizes: 700mm600mm800mm and 900mm700mm800mm, with other sizes available for customization.
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Can the washing machine tank be customized?
Customizable. Please provide the maximum dimensions (length, width, height) and weight of the product.
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What is the brand of the microscope?
Olympus is the primary brand in Japan. For Nikon, Leica, or other brands, please note in advance.
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How long does the analysis system typically scan?
The filtration time is typically 3-5 minutes depending on the cleanliness of the filter membrane.
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How to Determine Metal and Non-metal Particles on the Filter Membrane?
The light source below our microscope is equipped with a polarizer. We scanned the filter membrane under two distinct optical paths (bright-field and polarized light). Under bright-field conditions, metal particles exhibit reflection, whereas under polarized light, all particles remain non-reflective. The software captures the metal particles based on their reflective and non-reflective properties.
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What are the standards in the analysis system?
Contains VDA19.1 and ISO16232.2018 standards, and can be customized to meet your needs.
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What is the standard pore size typically provided for filter membranes?
Available in 47mm diameter with 5um aperture, other sizes are also available. If you require multiple apertures, please let our sales representative know.
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What are the cleaning methods for solvent extraction machines?
Pressure, ultrasound, perfusion, flow rate, and air purge are not standard cleaning methods; the appropriate cleaning approach must be selected based on the characteristics of your product.
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What is the equipment footprint?
It is recommended to place the entire equipment in a cleanroom with a cleanliness level of 100,000, covering an area of 20 square meters.
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What is the device's power and voltage?
The entire system has a total power of 5kW, and the voltage is set according to the China standard of 220V. The power supply voltage in your country or region needs to be customized, and you should explain this to the salesperson in advance.
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What preparations are required for device installation?
A 20-square-meter room with 3 laboratory workbenches (dimensions: 1500mm x 750mm x 800mm) and power supply for equipment.
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How does your analytical system compare with JOMESA?
Different brand positioning can meet the measurement requirements for particle pollution size and quantity, and we can provide you with a comparison table later.
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Can I delivery the goods from other supplier to your factory? Then load together?
If joint transportation is required, we recommend partnering with a foreign trade company to handle export procedures, which will then coordinate with our various suppliers.
